Privacy Policy

Privacy Policy

The COLAB FORESTWISE – ASSOCIATION FOR THE COLLABORATIVE LABORATORY FOR INTEGRATED FOREST AND FIRE MANAGEMENT (hereinafter, CoLAB ForestWISE), headquartered at Quinta de Prados, Campus da UTAD, 5001-801, Vila Real, Portugal, and holder of tax identification number (NIPC) 515095664, is the owner of the domain rn21.forestwise.pt, where this website is hosted.

As the data controller, CoLAB ForestWISE is committed to protecting the privacy and personal data of its clients and website users. Therefore, it has prepared and adopted this policy and the practices described herein.
This policy explains how your personal data is collected and processed, and we recommend that you read it carefully.

1. WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how we collect and process the personal data necessary for the provision of the services available through this website, describing the practices adopted for this purpose.

2. WHAT IS PERSONAL DATA?

2.1. Personal data refers to all information relating to an individual that identifies them or makes them identifiable, regardless of the nature or format of the information, including sound and image.

2.2. “Identifiable” refers to a person who can be identified, directly or indirectly, in particular by reference to an identification number or other elements specific to their physical, physiological, psychological, economic, cultural, or social identity.

3. HOW DO WE USE YOUR PERSONAL DATA?

3.1. The processing of personal data that we carry out is an essential tool for your satisfaction and for the activity of CoLAB ForestWISE, and is conducted in accordance with applicable law and best practices.

3.2. Your personal data will not be reused for purposes that are not previously identified or that have no relation to the purposes for which they were originally collected.

4. PURPOSES, LEGAL BASIS, AND DATA RETENTION PERIODS

4.1. The personal data we process have specific legal bases, depending on the purposes for which they are intended, and will be retained for the necessary time for each purpose, as listed in this Privacy Policy.

4.2. Only the personal data necessary and adequate for the indicated purposes are collected.

4.3. The table below outlines the purposes of data processing, the data collected for each, their legal basis, and the applicable retention periods:

4.4. If the law establishes a specific or mandatory retention period, that period will prevail. In all other cases, data will be retained for the periods indicated above, which CoLAB ForestWISE considers sufficient to fulfill the stated purposes.

4.5. After the retention period, all collected personal data will be deleted.

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1. We collect your personal data through forms on the website, as well as through the website itself and communications between it and your device, and emails you send us.

5.2. Your personal data may be collected from your device in the following ways:

• a) Through your browser;

• b) Through cookies;

• c) Through pixel tags and similar technologies;

• d) IP address;

• e) Through your user data.

5.3. CoLAB ForestWISE is committed to processing your data lawfully and legitimately.

5.4. CoLAB ForestWISE will not sell, rent, or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see Section 9).

5.5. CoLAB ForestWISE’s services are not directed at minors, and data from minors are not intentionally processed.

6. WHAT ARE COOKIES?

6.1. Cookies are small information files that help identify your browser and can store information such as your settings and user preferences.

6.2. CoLAB ForestWISE stores cookies on your device to personalize and facilitate navigation, troubleshoot issues, generate statistics, ensure quality, and monitor system security.

6.3. Except for cookies strictly necessary for website performance, the storage of other cookies always depends on the user’s acceptance and consent, which can be withdrawn at any time through browser tools.

6.4. For more information, please refer to our Cookie Policy.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

7.1. Your personal data is kept secure through various technical and organizational security measures, ensuring that only authorized employees have access to it, based on necessity and defined access rules.

7.2. To protect your personal data, we only use data center providers that offer appropriate and documented security measures, guaranteeing that your data is stored in controlled environments with limited access.

7.3. Personal data is stored on secure servers managed by CoLAB ForestWISE, which ensures adequate safeguards to protect data against disclosure, loss, misuse, alteration, unauthorized access, or any other unlawful form of processing.

7.4. Likewise, when you browse our website, your data is protected through encryption, such as Transport Layer Security (TLS), a protocol that secures internet communications.

7.5. While we take the measures we consider appropriate to protect your data, no system is entirely impenetrable.

8. HOW CAN YOU EXERCISE YOUR RIGHTS?

8.1. You have the right to request the exercise of the following rights under data protection law:

• a) Access: to obtain confirmation of whether your data is being processed and, if so, access to it;

• b) Rectification: to correct inaccurate or incomplete data;

• c) Erasure: to request deletion of your data under specific legal conditions;

• d) Restriction of processing: to limit processing in certain legally defined situations;

• e) Objection: to object to the processing of your data at any time;

• f) Portability: to receive your data in a structured, commonly used, and machine-readable format.

8.2. You also have the right to file a complaint with the supervisory authority — in Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD) at www.cnpd.pt.

8.3. To exercise your rights, contact CoLAB ForestWISE at geral@rn21.pt.

8.4. If you request the deletion of some or all of your data, certain services may no longer be available. CoLAB ForestWISE will retain only the data necessary to comply with legal obligations.

9. WHEN DO WE SHARE DATA WITH THIRD PARTIES?

9.1. CoLAB ForestWISE may engage third parties to provide specific services such as maintenance, technical support, marketing, billing, or payment management, which may require limited access to personal data.

9.2. CoLAB ForestWISE ensures that these entities are reliable and provide strong data protection guarantees. Only the data necessary for the contracted service is shared, and CoLAB ForestWISE remains responsible for the personal data provided.

10. THIRD-PARTY WEBSITES

10.1. The website may contain links to other websites that may collect and process personal data. Such processing is the sole responsibility of the owners of those websites, and CoLAB ForestWISE is not responsible for their policies or practices.

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

11.1. If data transfers to countries outside the European Union occur, CoLAB ForestWISE will comply with legal requirements, including assessing the adequacy of the destination country and ensuring appropriate safeguards for protection.

12. MINORS

12.1. This website is not intended for individuals under 18 years of age. We request that minors do not provide personal data via the website, applications, social media, or email.

13. SENSITIVE PERSONAL DATA

13.1. CoLAB ForestWISE requests that you do not send or disclose sensitive personal data (e.g., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health, or sexual orientation).

13.2. Should such data be sent, it will be immediately deleted.

14. CHANGES TO THIS PRIVACY POLICY

14.1. CoLAB ForestWISE reserves the right to modify or adjust this Privacy Policy at any time. Any changes will be duly published.

15. CONTACT DETAILS

15.1. For any questions or concerns regarding this Privacy Policy, please contact us in writing at geral@rn21.pt.

16. LAST UPDATE

16.1. June 10, 2023 – Vila Real, Portugal