Privacy Policy

COLAB FORESTWISE – ASSOCIATION FOR THE COLLABORATIVE LABORATORY FOR INTEGRATED FOREST AND FIRE MANAGEMENT (hereinafter, CoLAB ForestWISE), headquartered at Quinta de Prados, Campus da UTAD, 5000-801 Vila Real, Portugal, with tax identification number (NIPC) 515095664, is the owner of the domain rn21.forestwise.pt, where this website is hosted.

As the data controller, CoLAB ForestWISE is committed to protecting the privacy and personal data of the website’s users and has therefore prepared and adopted this policy and the practices described herein. This policy explains how your personal data is collected and processed, and we recommend that you read it carefully.

1. WHAT IS THIS POLICY ABOUT?

1.1. This Privacy Policy explains how we collect and process the personal data needed to provide the services available through this website, describing the practices adopted for this purpose.

2. WHAT IS PERSONAL DATA?

2.1. Personal data means any information relating to a person that identifies them or makes them identifiable, regardless of the nature or format of the information, including the person’s voice and image.

2.2. “Identifiable” refers to a person who can be identified, directly or indirectly, in particular by reference to an identification number or to other elements specific to their physical, physiological, psychological, economic, cultural or social identity.

3. HOW DO WE USE YOUR PERSONAL DATA?

3.1. The processing of personal data that we carry out is an essential tool for your satisfaction and for the activity of CoLAB ForestWISE, and is conducted in accordance with applicable law and best practice.

3.2. Your personal data will not be reused for purposes that have not been previously identified or that are unrelated to the purposes for which it was originally collected.

4. PURPOSES, LEGAL BASIS AND RETENTION PERIODS

4.1. The personal data we process has a specific legal basis, depending on the purpose for which it is intended, and will be kept for the time needed for each purpose, as set out in this Privacy Policy.

4.2. Only the personal data necessary and adequate for the stated purposes is collected.

4.3. The table below sets out the purposes of processing, the data collected for each, the legal basis and the retention periods or criteria:

4.4. If the law sets a specific or mandatory retention period, that period will apply. In all other cases, personal data will be kept for no longer than the periods indicated above, which CoLAB ForestWISE considers sufficient to fulfil the stated purposes.

4.5. At the end of the retention period, all personal data collected will be deleted.

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1. We collect your personal data through the forms on the website, as well as through the website itself, its communication with your device and the e-mails you send us.

5.2. Your personal data may be collected from your device in the following ways:
a) through your browser;
b) through cookies;
c) through pixel tags and similar technologies;
d) through your IP address;
e) through your user data.

5.3. CoLAB ForestWISE is committed to processing your data lawfully and legitimately.

5.4. CoLAB ForestWISE will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy (see section 9).

5.5. CoLAB ForestWISE’s services are not directed at minors, and personal data of minors is not knowingly processed.

6. WHAT ARE COOKIES?

6.1. Cookies are small information files that help identify your browser and can store information such as your settings and preferences.

6.2. CoLAB ForestWISE stores cookies on your device to personalise and facilitate navigation, and also for troubleshooting, statistics, quality assurance and monitoring system security.

6.3. Except for cookies strictly necessary for the website to work, the storage of other cookies always depends on the user’s acceptance and consent, which can be withdrawn at any time through the browser’s settings.

6.4. For more information on the cookies we use, please see our Cookie Policy.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

7.1. Your personal data is kept secure through various technical and organisational measures, ensuring that only staff who need access to it can access it, in line with defined access rules.

7.2. To protect your personal data, we only use data centre providers that offer appropriate and documented security measures, including guarantees that your data is stored on servers kept in controlled environments with limited access.

7.3. Personal data is stored on secure servers under the responsibility of CoLAB ForestWISE, which provide adequate safeguards against disclosure, loss, misuse, alteration, unauthorised processing or access, and any other form of unlawful processing.

7.4. Likewise, when you browse our website, your data is protected through encryption, such as Transport Layer Security (TLS), a protocol that secures internet communications.

7.5. Although we take the care and precautions we consider appropriate to protect the personal data you provide and that we collect, no security system is impenetrable.

8. HOW CAN YOU EXERCISE YOUR RIGHTS?

8.1. Under data protection law, you have the right to request the exercise of the following rights:
a) Access: to obtain confirmation of whether your personal data is being processed and, if so, to access it;
b) Rectification: to have inaccurate personal data corrected and incomplete data completed;
c) Erasure: to have your personal data deleted where one of the grounds set out in law applies;
d) Restriction of processing: to restrict processing in the situations set out in law;
e) Objection: to object at any time to the processing of your personal data;
f) Portability: to receive your personal data in a structured, commonly used and machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the Comissão Nacional de Proteção de Dados, at www.cnpd.pt).

8.3. To exercise your rights, please contact CoLAB ForestWISE at geral@rn21.pt.

8.4. If you request the deletion of some or all of your personal data, some services may no longer be provided, and CoLAB ForestWISE will keep only the personal data needed to comply with its legal obligations.

9. WHEN DO WE SHARE DATA WITH THIRD PARTIES?

9.1. CoLAB ForestWISE may use third parties to provide certain services, such as website hosting and maintenance, technical support and sending newsletters, which may require access to some personal data, namely the data needed for the contracted purposes. Newsletters are sent through Mailchimp (Intuit Inc.), which acts as a data processor.

9.2. CoLAB ForestWISE ensures that these entities are reliable and offer strong data protection guarantees. Only the data needed for the contracted service is shared, and CoLAB ForestWISE remains responsible for the personal data provided.

10. THIRD-PARTY WEBSITES

10.1. The website may contain links to other websites that may collect and process your personal data. Such processing is the sole responsibility of the owners of those websites, and CoLAB ForestWISE is not responsible for their policies or practices.

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

11.1. If data is transferred to countries outside the European Union, CoLAB ForestWISE will comply with the legal rules, in particular regarding the adequacy of the destination country and the requirements applicable to such transfers, and will not transfer personal data to jurisdictions that do not offer adequate safeguards.

11.2. This is the case of Mailchimp, whose servers are located in the United States of America. These transfers take place with the safeguards provided for in the GDPR, namely the EU-U.S. Data Privacy Framework and the standard contractual clauses approved by the European Commission.

12. MINORS

12.1. This website is not intended for persons under 18 years of age, and we ask that they do not provide personal data through the website, social media or e-mail.

13. SENSITIVE PERSONAL DATA

13.1. CoLAB ForestWISE asks that you do not send or disclose any sensitive personal data, such as information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health, or data concerning a natural person’s sex life or sexual orientation.

13.2. Should such data nevertheless be sent or disclosed, it will be deleted immediately.

14. CHANGES TO THIS PRIVACY POLICY

14.1. CoLAB ForestWISE reserves the right to adjust or change this Privacy Policy at any time, and any changes will be published.

15. CONTACT DETAILS

15.1. If you have any questions about this Privacy Policy, please contact us in writing at geral@rn21.pt.

16. LAST UPDATE

16.1. 11 October 2026, Vila Real, Portugal.